SATISFACTION GUARANTEE
Satisfaction Guarantee
At ANGELtype, we take pride in the craftsmanship and quality of every piece we produce. Our goal is for you to be completely satisfied with your purchase.
If your item arrives damaged, defective, or not as described, please contact us within 7 days of delivery so we can evaluate the issue and make it right. Resolutions may include repair, replacement, exchange, or store credit, depending on availability and the nature of the issue.
For eligible returns unrelated to damage or defect, our Returns Portal can be used to request a refund, exchange, or store credit within 14 days of delivery, provided that the item is returned in its original packaging, undamaged, unworn (except for try-on), and unwashed.
Returns and exchanges are processed through Loop Returns and incur a small handling fee to cover inspection, restocking, and processing costs:
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Refunds incur a $10 fee
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Exchanges incur a $5 fee
Discounted and sale items are not eligible for return or exchange unless otherwise stated or pre-approved.
Gift cards are non-returnable and final sale.
If you are unable to access the Returns Portal or your return falls outside the 14-day window, please contact support@angeltype.com for further assistance. Please note that contacting support does not extend the return period.
We encourage our customers to leave reviews and reach out directly with any concerns or feedback. Your experience helps us maintain the quality and consistency that define ANGELtype.
Our satisfaction guarantee exists to ensure that every piece meets the standards of craftsmanship and design we hold ourselves to.