Orders for in-stock items are processed and shipped on Mondays and Thursdays, excluding holidays.

Orders containing preorder items will ship according to the preorder timeline listed on the product page. Preorder fulfillment typically takes 6–8 weeks, though timelines may vary.

Once your order ships, you will receive a shipping confirmation email with tracking information. Shipping transit times begin after fulfillment and may vary based on your location and selected shipping method. Processing time is separate from carrier transit time.

Preorders typically ship 6–8 weeks after their initial release, unless otherwise stated on the product page.

Orders placed earlier in the preorder window are prioritized in the fulfillment queue. Estimated restock or ship dates are updated on each product page above the product title when available.

Please note that preorder timelines are estimates, not guarantees, and may be subject to production or logistics delays.

Yes. We ship internationally via DHL and UPS. Available rates and options are shown at checkout and are calculated based on the item(s) weight, destination, and selected carrier.

International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or carrier handling fees, which are the responsibility of the customer. These fees are typically collected at checkout, but may be collected by the shipping carrier using the email address and/or phone number provided at checkout depending on the chosen shipping method.

Failure to pay required fees or respond to carrier communications may result in delayed delivery, return to sender, or abandonment of the package. In such cases, refunds or replacements are not guaranteed. Please refer to our Shipping Policy and Return & Refund Policy for more details.

Size charts are included at the end of each product description when applicable.

If you are unsure about sizing, please contact us before placing your order for assistance.

ANGELtype® products are produced in limited runs and may include hand-finished or small-batch manufacturing processes.

As a result, slight variations in color, stitching, placement, texture, or finish may occur and are considered a normal part of production. These variations do not qualify as defects.

Free shipping is available on US orders over $150 USD.

This offer applies to shipping methods with a value of up to $20 USD. Any shipping cost exceeding this amount will be charged to the customer.

Free shipping promotions do not apply to expedited, oversized, or international shipping.

Most international orders have duties, VAT, or import taxes collected at checkout.

However, additional customs duties, import taxes, VAT, brokerage fees, or carrier handling fees imposed by the destination country may still apply and are the responsibility of the customer. These fees are typically collected directly by the shipping carrier using the email address and/or phone number provided at checkout.

If you refuse delivery or fail to pay required import fees and the package is returned to us, original shipping costs are non-refundable, and any refund issued is not guaranteed. Please refer to our Shipping Policy and Return & Refund Policy for full details.

If your tracking is marked as Delivered but the package is not at your address, please take the following steps:

1. Check with neighbors, building management, or your local post office.
   
2. Contact the shipping carrier directly to file a claim:

• USPS: Missing Mail Request
• DHL: Lost or Damaged Shipment Claim
• UPS: File a Claim

Once the carrier confirms the package is lost, please contact us with written confirmation so we can review the situation and assist where possible. Replacement or refund eligibility is subject to carrier determination and shipping method used.

Once a package has been marked as Delivered by the shipping carrier, it is considered successfully delivered.

ANGELtype® is not responsible for lost, stolen, or misdelivered packages once delivery has been confirmed by the carrier.

If you believe your package was lost in transit before delivery, you must contact the carrier to open a claim. If the carrier confirms the package was lost, please contact us with written confirmation so we can review your case.

Replacement or refund eligibility is subject to carrier determination and shipping method used.

Shipping addresses can only be updated before a shipping label is created.

Please contact us as soon as possible after placing your order.

Once a label has been created or the order has shipped, we are unable to make address changes and are not responsible for misdelivery due to incorrect or incomplete address information.

Shipping insurance is included with select shipping methods and protects against loss or damage during transit, subject to carrier terms.

Additional insured shipping options may be available at checkout.

If you require further coverage or have questions about insurance, please contact us prior to placing your order.

Signature-required delivery is available by request for high-value orders.

Please contact us prior to placing your order if you would like signature confirmation added to your shipment.

Customers are responsible for ensuring that all shipping information is accurate and complete at checkout.

ANGELtype® is not responsible for packages delayed, misdelivered, returned, or lost due to incorrect or incomplete address information provided by the customer.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can evaluate the issue.

Resolutions may include repair, replacement, exchange, or store credit, depending on item availability and the nature of the issue. Items reported outside the 7-day window may not be eligible for resolution.

Some orders are shipped in multiple packages due to stock availability or preorder fulfillment timelines.

If an item is missing, please review your packing slip and tracking information, then contact us if the issue persists.

Please contact us as soon as possible so we can process the return of the incorrect item (if applicable) and get the correct item going your way.

For eligible returns not related to damage or defect, our Returns Portal can be used to request a refund, exchange, or store credit within 14 days of delivery, provided the item is returned in:

• Original packaging
• Undamaged and unworn (except for try-on)
• Unwashed
• Free of added scents, pet hair, debris, stains, or odors

Returns and exchanges are processed through Loop Returns and incur handling fees to cover inspection, restocking, cleaning, and processing costs:

• Refunds incur a $10 fee
• Exchanges incur a $5 fee
  

Discounted and sale items are not eligible for return or exchange unless otherwise stated or explicitly approved by us in writing.

Gift cards are final sale and non-returnable.

Preorders cannot be canceled once an order is placed.

Once a preorder item has been fulfilled and delivered, you may request a return through our Returns Portal, subject to eligibility under our Return and Refund Policy.

Items marked as final sale (including, but not limited to jewelry and accessories) are not eligible for return or refund unless explicitly approved by us in writing via email.

Orders containing both in-stock and preorder items may ship separately and therefore incur separate shipping charges. In-stock items ship first unless otherwise requested.

If you would prefer your order to ship once all items are in stock, please contact us before fulfillment begins.

Orders may only be canceled (unless they contain a preorder item) or modified before a shipping label is created.

Once an order has entered processing, fulfillment, or has shipped, it cannot be canceled or modified. Please contact us as soon as possible after placing your order if you need assistance.

Items marked Final Sale are not eligible for cancellation, return, exchange, store credit, or price adjustments.

All Final Sale purchases are considered completed at checkout.

We reserve the right to limit quantities per customer, household, or order and to cancel orders that appear to be placed for resale, bulk purchasing, or distribution purposes.

We may be able to combine multiple orders before shipping labels are created.

Combining orders may extend fulfillment timelines, especially if one or more orders contain preorder items. Combined shipping is not guaranteed and is handled at our discretion.

Proper care preserves both fit and construction.

• Store in a cool, dry place away from direct sunlight
• Use padded hangers for delicate pieces; fold heavier garments to prevent stretching
• Spot-clean stains promptly with fabric-appropriate cleaners
• For structural repairs or tailoring, consult a professional

• Wipe clean with a soft, damp cloth
• Apply leather conditioner periodically to prevent drying or cracking
• Store in breathable fabric covers; avoid plastic bags
• Allow wet leather to air dry naturally—do not apply direct heat

Most ANGELtype® jewelry is crafted from .925 sterling silver and requires routine care to maintain its finish.

Cleaning

• Gently polish with a soft, lint-free silver cloth
• For deeper cleaning, use mild soap and warm water, then dry thoroughly
• Avoid abrasive cleaners, baking soda, or harsh household products
  

Wear & Storage

• Remove jewelry before swimming, showering, or exercising
• Avoid contact with perfumes, lotions, and cleaning products
• Store in a cool, dry place using soft pouches or anti-tarnish bags
  

Important

Some ANGELtype® pieces feature intentional oxidized or darkened finishes. Avoid aggressive cleaning on these areas, as polishing may permanently alter the design.

Yes. Damage resulting from improper care, cleaning methods, misuse, or failure to follow care instructions is not considered a manufacturing defect and voids eligibility for returns, exchanges, or replacements.

For all order, shipping, returns, and product-related inquiries, please contact us at support@angeltype.com.

We aim to respond as soon as possible. Response times may vary during product launches, preorder fulfillment periods, and holidays.

Restocks are based on availability and demand. Some items are produced in limited quantities and may not be restocked.

To be notified about restocks and new releases, we recommend subscribing to our email newsletter or following us on Instagram.

Yes. ANGELtype® is an independent fashion label based in the United States. All of our products are designed in-house and produced in limited runs with our manufacturing partners.

We process payments through secure checkout systems and all orders are fulfilled directly through our store.

Our shipping, return, and preorder policies are published clearly on this site, and our support team can be reached at support@angeltype.com if you have any questions before or after placing an order.

Yes. Gift cards are available in multiple denominations and can be used toward any eligible purchase on our site.

Initiating a chargeback may pause order processing and future order eligibility.

We encourage customers to contact us directly at support@angeltype.com so we can attempt to resolve any issue before a dispute is filed.

All purchases made at pop-ups, markets, or in-person events are final sale unless otherwise stated at the time of purchase.

The best way to stay up to date is through our email newsletter and our Instagram.

We share drop announcements, preorder timelines, and restock notifications there first.