Preorders
Preorders let us make the right quantities, reduce waste, and prioritize quality materials. Items marked as preorder will ship once production is finished.
How Preorders Work
When you purchase a preorder item, your size and unit are reserved. Each product page shows an estimated window (e.g., "Expected late September"). Dates are estimates and may move slightly during production or transit. Preorder and in-stock items ship separately. At checkout, shipping is automatically calculated for each shipment.
Payment
- Your payment is captured at checkout to secure materials and production time.
- Prices are locked at the time of your order.
Changes
- Address changes: reply to your order email as soon as possible with the new address.
- Size changes: we'll try to accommodate before cutting; availability is not guaranteed.
Cancellations, Returns & Exchanges
- Preorders can be cancelled anytime until they ship.
- Manufacturing defects will, of course, be repaired or replaced—contact us with photos.
Updates
Major milestones (production start, QC, outbound shipping) are emailed to you. If an estimate shifts, we will notify you with the revised window.
The expected date is always available on the product page.
Need help?
Questions about sizing, timelines, or combining orders: contact us below or reply to your order confirmation email.