Orders for in-stock items are processed and shipped on Mondays and Thursdays, excluding holidays. Once your order ships, you'll receive a shipping confirmation email with tracking information. Shipping transit times begin after fulfillment and may vary based on your location and selected shipping method. Processing time is separate from carrier transit time.

Orders containing preorder items ship according to the preorder timeline listed on the product page, typically 6–8 weeks after the initial release unless otherwise stated. Orders placed earlier in the preorder window are prioritized in the fulfillment queue, and estimated ship dates are updated on each product page above the product title when available. Preorder timelines are estimates, not guarantees, and may be subject to production or logistics delays.

Size guides are available to the right of the size selector text. They can be scrolled from left to right to show the entirety of the available measurements.

If you are unsure about sizing, please contact us before placing your order for assistance.

ANGELtype products are produced in limited runs and may include hand-finished or small-batch manufacturing processes.

As a result, slight variations in color, stitching, placement, texture, or finish may occur and are considered a normal part of production. These variations do not qualify as defects.

Yes. Gift cards are available in multiple denominations and can be used toward any eligible purchase on our site.

The best way to stay up to date is through our email newsletter and our Instagram. We share drop announcements, preorder timelines, and restock notifications there first.

Restocks are based on availability and demand, and some items are produced in limited quantities and may not come back.

For all order, shipping, returns, and product-related inquiries, please contact us here.

We aim to respond as soon as possible. Response times may vary during product launches, preorder fulfillment periods, and holidays.

Free shipping is available on US orders over $150 USD.

This offer applies to shipping methods with a value of up to $20 USD. Any shipping cost exceeding this amount will be charged to the customer.

Free shipping promotions do not apply to expedited, oversized, or international shipping.

Yes. We ship internationally via DHL and UPS. Available rates and options are shown at checkout and are calculated based on the item(s) weight, destination, and selected carrier.

Customs duties, VAT, import taxes, brokerage fees, or carrier handling fees are collected at checkout in most cases. We can't completely guarantee this due to tariff volatility and country-specific rules, so additional fees may still be applied by the destination country. These are the customer's responsibility and may be collected by the shipping carrier using the email address and/or phone number provided at checkout.

If you refuse delivery or fail to pay required import fees and the package is returned to us, original shipping costs are non-refundable and any refund issued is not guaranteed. Please refer to our Shipping Policy and Return & Refund Policy for full details.

Check with neighbors, building management, or your local post office first. If it's still missing, contact the carrier directly to file a claim: USPS Missing Mail Request, DHL Lost or Damaged Shipment Claim, or UPS File a Claim.

Once a package is marked Delivered by the carrier, it's considered successfully delivered and ANGELtype isn't responsible for loss or theft after that point. If you believe the package was lost in transit before being marked delivered, open a claim with the carrier and reach out to us with written confirmation so we can review your case. Replacement or refund eligibility is subject to carrier determination.

Addresses can only be updated before a shipping label is created. Contact us as soon as possible after placing your order. Once a label has been created or the order has shipped, we can't make changes and aren't responsible for misdelivery due to incorrect or incomplete address information provided at checkout.

Shipping insurance is included with select shipping methods and protects against loss or damage during transit, subject to carrier terms. Additional insured shipping options may be available at checkout.

Signature-required delivery is available by request for high-value orders. If you'd like insurance coverage or signature confirmation added to your shipment, please contact us prior to placing your order.

Returns and exchanges for Domestic orders (US only) can be handled directly through our Returns portal.

We are happy to offer the following options for items returned within 14 days of delivery, in original product packaging, undamaged, unworn (except for try-on), and unwashed:

• Refund
• Exchange
• Store credit

For full details on fees, conditions, and eligibility, please visit our Return & Refund Policy.

If you're ordering from the EU or EFTA region, see "Can I withdraw from my order if I'm shopping from the EU or EFTA?" below for how to submit a withdrawal request.

For all other international orders, returns are limited to items that arrive damaged, defective, or incorrect. Customers are responsible for arranging their own return shipping in these cases.

Orders may only be canceled or modified before a shipping label is created. Once an order has entered processing, fulfillment, or has shipped, it cannot be canceled or modified, except as provided under the EU and EFTA right of withdrawal (see "Can I withdraw from my order if I'm shopping from the EU or EFTA?"). Please contact us as soon as possible after placing your order if you need assistance.

Preorders follow the same rule and cannot be canceled once placed, with the same EU/EFTA exception. Once a preorder item has been fulfilled and delivered, you may request a return through our Returns portal, subject to eligibility under our Return & Refund Policy.

Items marked as final sale (including, but not limited to, jewelry and accessories) are not eligible for cancellation, return, or refund unless explicitly approved by us in writing via email, except to the extent the EU and EFTA right of withdrawal applies.

Yes. If you're ordering from the European Union or EFTA region (Norway, Iceland, Liechtenstein), you have the right to withdraw from your order within 14 days of delivery, for any reason, regardless of the cancellation and final sale terms described below. Submit your request through our EU Withdrawal page. Return shipping costs are your responsibility. Your original shipping cost, along with any import duties or taxes collected from you at checkout, will be refunded along with the price of the merchandise once we receive the return.

We may be able to combine multiple orders before shipping labels are created.

Combining orders may extend fulfillment timelines, especially if one or more orders contain preorder items. Combined shipping is not guaranteed and is handled at our discretion.

Apparel: store in a cool, dry place out of direct sunlight. Use padded hangers for delicate pieces, fold heavier garments to prevent stretching, spot-clean stains promptly, and consult a professional for structural repairs or tailoring.

Leather: wipe clean with a soft damp cloth, condition periodically to prevent drying or cracking, store in breathable fabric covers rather than plastic, and let wet leather air dry naturally without direct heat.

Silver jewelry: most pieces are .925 sterling and need routine care. Polish gently with a lint-free cloth, or use mild soap and warm water for deeper cleaning; avoid abrasive cleaners or baking soda. Remove before swimming, showering, or exercising, keep away from perfume and lotion, and store in a cool, dry place with a soft pouch or anti-tarnish bag. Some pieces have an intentional oxidized finish; avoid polishing those areas, since it can permanently alter the design.